Welcome to Cheese Club! These Terms and Conditions (“Terms”) govern your use of our website, www.cheeseclub.com.pk (“Website”), and the services provided by Cheese Club (“we,” “us,” or “our”). By accessing or using our Website, you agree to these Terms. If you do not agree, please refrain from using our Website.
1. Use of Website
1.1 Eligibility: By using this Website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2 Compliance: You agree to comply with all applicable laws and regulations while using the Website.
1.3 Accuracy: All information you provide must be accurate, current, and complete. Misrepresentation of any information may lead to suspension of your account.
2. Orders and Payments
2.1 Placing Orders: By placing an order on our Website, you make an offer to purchase the products listed in your cart. Orders are subject to acceptance and availability.
2.2 Pricing: All prices listed on the Website are in Pakistani Rupees (PKR) and include applicable taxes. Prices may change without prior notice.
2.3 Payment Methods: We accept secure online payments through our approved payment gateways. Payment details are handled by third-party services, and we do not store sensitive payment information.
2.4 Order Confirmation: Once your order is placed, you will receive an order confirmation email / whatsapp message. This does not guarantee acceptance of your order. We reserve the right to cancel or modify any order.
3. Shipping and Delivery
3.1 Delivery Area: We currently deliver only in Islamabad and Rawalpindi.
3.2 Delivery Timeline: Orders are typically delivered within 24-48 hours of confirmation. However, delivery times may vary due to unforeseen circumstances.
3.3 Delivery Charges: Delivery charges will be specified at checkout. Free delivery may apply to orders exceeding a specific amount, as mentioned on the Website.
3.4 Ownership Transfer: Ownership of products transfers to you upon successful delivery and payment clearance.
4. Returns and Refunds
4.1 Return Policy: Due to the perishable nature of our products, returns are not accepted unless the item delivered is incorrect, damaged, or spoiled at the time of receipt.
4.2 Refund Policy: Approved refunds will be processed within 7 business days via the original payment method. Refunds will only be granted if the claim is made within 1 hour of delivery, accompanied by proof (e.g., photos).
5. Intellectual Property
All content on this Website, including text, images, logos, and graphics, is the property of Cheese Club or its licensors and is protected under intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
6. User Conduct
6.1 Prohibited Activities: You agree not to engage in any activity that:
- Violates any laws or regulations.
- Harms, disrupts, or interferes with the Website’s functionality or security.
- Involves fraudulent or misleading actions. 6.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
7. Limitation of Liability
To the fullest extent permitted by law, Cheese Club shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or services. Our total liability, if any, is limited to the amount you paid for the disputed order.
8. Modifications
We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be posted on this page, and continued use of the Website constitutes acceptance of the changes.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us:
Email: info@cheeseclub.com.pk
Phone: +92 333 0442981
Address: 11 – Bhatti Market G-10 / 3 Islamabad, Pakistan
By using this Website, you agree to abide by these Terms and Conditions. Thank you for choosing Cheese Club!